We don’t do pricing packages, we don’t see the need for them. We price on a per call received basis + GST. What this means is, if we get no calls for you in the week or fortnight then you only pay the line rental. This price per call includes, a dedicated receptionist and a backup receptionist, email message sent to you or your staff or via SMS, bookings made and calls transferred.
There no charge for setting up the DID(phone number and line) this takes approximately 10 minutes, while this is taking place, I ask you for a lot of details in a Welcome to Virtual Reception Services email that I send to you, visiting your website and finding out more about you and your Business.
At Virtual Reception Services I offer Virtual Reception to small, medium and large businesses, I have a dedicated team that make it their business to get to know your Business, so that you get a professional and personalised service.
Dedicated Receptionists will be here for you when you need them from Virtual Reception Service your clients will always speak to a real person, what this means for your Business is that you will never miss a sale or a client booking, which in turn helps your Business grow.
You will be provided with a phone number that is suited to your area of Business anywhere in Australia (yes anywhere) and then all you have to do is divert your choice of phone to the number I provide to you, or if you don’t have a Business phone number advertised on your Website, then I can provide you with one rather than have a mobile number.
The Receptionist will answer your calls with your Business name and then depending on how you wish us to action that call be it, take a message for you (sent to you via email or SMS), or booking an appointment using the booking system of your choice or your calls can be transferred to your nominated phone again your choice.
Your client calls will never be missed, unless they call after hours these messages come through to me as a wav file to an email address and are actioned the next Business day. A message bank will be set-up for you, with a greeting of your choice, for afterhours calls.