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Phone Answering Service
Professional Australian phone answering services ensuring every business call is answered promptly, politely, and professionally every time.
Virtual Receptionists for Phone Answering Service
Running a business means wearing many hats, but answering every incoming call doesn’t have to be one of them. Our Phone Answering Service gives you the freedom to focus on your work while we take care of every call with professionalism and warmth. Based in Australia, our trained virtual receptionists handle your calls exactly as your in-house team would, greeting customers by name, answering common questions, and making sure no enquiry slips through the cracks.
We understand how important that first impression is. Whether it’s a potential new client, an existing customer, or a supplier, each call is answered with the same level of courtesy and care. Our receptionists follow your preferred greeting and process, ensuring a seamless extension of your brand. You can relax knowing your callers are being looked after by real people, not automated systems or offshore call centres.
Our service is completely flexible. We offer pay-per-call pricing with no long-term contracts, giving you control over your budget and usage. Whether you receive five calls a week or fifty a day, you’ll only pay for what you actually use. Every message is delivered instantly via email or SMS, keeping you informed in real time. If required, our team can transfer urgent calls directly to your mobile or office line.
The setup is quick and hassle-free. Once you share your business details and instructions, we can have your service running within hours. Simply forward your existing number to us, and we’ll manage the rest. From there, our Australian receptionists represent your business as if they were part of your team, friendly, efficient, and professional.
Our clients span industries from healthcare and legal to trade, corporate, and professional services. They choose us for reliability, cost-effectiveness, and the peace of mind that every call is answered. With Virtual Reception Services, you’ll never miss another opportunity, client enquiry, or sale again.
Let us answer your calls so you can focus on what truly matters, growing your business.
What Our Customers Are Saying?
We have got this! Your whole bundle to building a powerhouse of a brand!
I engaged Linda from Virtual Reception Services and was absolutely blown away! Firstly she got in contact with me within an hour of my initial enquiry. She was courteous, professional and nothing seemed too much effort for her. She helped us out when our business really needed last minute help to promote a conference. She did this efficiently and we had several people comment how nice she was on the phone explaining our conference to them. I have nothing but great things to say about Linda’s services and will definitely be using her services in the future. I would highly recommend her to anyone.
Alwyn – Physiotherapist
Linda and her Team are dedicated as it says on the site. Their services are just what my Business needed a long time ago, but I had no idea what Virtual Reception was let alone what it offered. From the first phone call to Linda I soon realised what this service could offer, and the Professionalism, I was missing phone calls every day the calls would go to message bank and I found I just didn’t have the time to get back to clients and when I did they had found someone else to do their yard maintenance, I would recommend Linda’s Services to anyone that is in the same situation.
Thanks Virtual Reception Services.
Garry’s Garden Maintenance
Linda has been a member of our network for over 12 months and during this time we have seen her business grow from infancy to what it is today. Her commitment to the VA Code of Conduct means that clients can be assured of the highest quality service, a commitment to maintaining a high level of confidentiality and a business with a high level of integrity in all matters. I highly recommend this business to any client who is looking to add a professional service provider to their team.
Liz Parker
Best decision ever! This is a decision you will not regret. Virtual Reception Services has a personal approach that will make your customers feel welcomed to your Business. Professional and excellant value for money.
Maria Bennett
We have used Virtual Reception Services for over a decade. Linda and the team have a personal and professional approach to their work. We recommend their service to anyone looking for an answer on how to shoulder the administrative and reception services of their business cost-effectively.
Michael Dawson
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