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Virtual Assistant Receptionist
Dependable virtual assistant receptionist services helping Australian businesses manage calls, messages, and admin tasks efficiently and professionally.
Virtual Receptionists for Assistance

Running a business involves juggling endless tasks, and answering every call or message can quickly become overwhelming. Our Virtual Assistant Receptionist Service gives you the support you need to stay organised, professional, and available without adding extra staff to your payroll.

We provide skilled Australian-based virtual receptionists who act as your personal assistants, handling calls, scheduling, and administrative duties with accuracy and care. Whether you run a growing small business, a consultancy, or a national franchise, our virtual assistants integrate seamlessly with your operations. They understand your workflow, follow your instructions, and maintain the same tone and professionalism as your in-house team.
Each call is answered in your business name, ensuring your clients always speak with a real person who knows your brand. We manage incoming calls, take messages, transfer urgent calls to you directly, and even handle email follow-ups or calendar updates. Our receptionists can also help with appointment scheduling, reminders, order confirmations, and general admin tasks, keeping your day running smoothly.
Our flexible pay-per-call pricing means you only pay for what you use, without contracts or hidden fees. This makes our service perfect for businesses that experience fluctuating call volumes or seasonal demand. You can scale up or down at any time to suit your business needs.
We use secure, modern technology to ensure your information is protected at all times. All data is managed under Australian privacy standards, so you can trust your customer details are safe. Getting started is simple. Once we receive your business information and instructions, your account can be active within hours. You then forward your calls to your dedicated line, and our team takes care of the rest.
Our clients come from industries such as health, law, real estate, construction, and professional services. They value the time saved, the improved customer satisfaction, and the professional image that consistent communication delivers.
With Virtual Reception Services, you gain more than just call answering. You gain a reliable partner who helps you stay organised, responsive, and focused on what matters most – growing your business.
What Our Customers Are Saying?
We have got this! Your whole bundle to building a powerhouse of a brand!
I engaged Linda from Virtual Reception Services and was absolutely blown away! Firstly she got in contact with me within an hour of my initial enquiry. She was courteous, professional and nothing seemed too much effort for her. She helped us out when our business really needed last minute help to promote a conference. She did this efficiently and we had several people comment how nice she was on the phone explaining our conference to them. I have nothing but great things to say about Linda’s services and will definitely be using her services in the future. I would highly recommend her to anyone.
Alwyn – Physiotherapist
Linda and her Team are dedicated as it says on the site. Their services are just what my Business needed a long time ago, but I had no idea what Virtual Reception was let alone what it offered. From the first phone call to Linda I soon realised what this service could offer, and the Professionalism, I was missing phone calls every day the calls would go to message bank and I found I just didn’t have the time to get back to clients and when I did they had found someone else to do their yard maintenance, I would recommend Linda’s Services to anyone that is in the same situation.
Thanks Virtual Reception Services.
Garry’s Garden Maintenance
Linda has been a member of our network for over 12 months and during this time we have seen her business grow from infancy to what it is today. Her commitment to the VA Code of Conduct means that clients can be assured of the highest quality service, a commitment to maintaining a high level of confidentiality and a business with a high level of integrity in all matters. I highly recommend this business to any client who is looking to add a professional service provider to their team.
Liz Parker
Best decision ever! This is a decision you will not regret. Virtual Reception Services has a personal approach that will make your customers feel welcomed to your Business. Professional and excellant value for money.
Maria Bennett
We have used Virtual Reception Services for over a decade. Linda and the team have a personal and professional approach to their work. We recommend their service to anyone looking for an answer on how to shoulder the administrative and reception services of their business cost-effectively.
Michael Dawson

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